Fall 2025 Activity Guide

Registration Highlights

Registration Dates Fall Program Registration Begins: Verified Residents & Bob Crane Community Center Members: 6 am, Wednesday, August 6 Non-Residents: 6 am, Friday, August 8 To register early or receive resident rates, you must be a verified resident, meaning you pay income or property tax to the City of Upper Arlington. Submit proof (driver’s license, utility bill, rental agreement, pay stub, etc.) through your online account or in person at UA Parks & Rec. All program registrations, facility passes, memberships and rentals require an online account at parks. uaoh.net . If you are a previous UA Parks & Rec participant, you can retrieve your username or reset your password on the login screen. If you are a new customer, Click “Create an Account.” Need help? Contact parks@uaoh.net or call 614-583-5300 . WAYS TO REGISTER 1. Online: parks.uaoh.net 2. By Phone: 614-583-5300 3. In person: Bob Crane Community Center, 3200 Tremont Road UA Parks & Rec facilities are cash free. Payments can be made using Visa, Mastercard, Discover Card, or credit voucher. Payments can be made via check by appointment in our Administrative office on Level 2 of the Bob Crane Community Center. Receipts with transaction details and any special instructions are sent to the email address on file in your online account. Program Waitlist Procedures – Most programs have a waitlist after maximum enrollment has been reached. Waitlisted individuals are notified by phone or email if a spot opens. It is important that you respond as soon as possible in order to secure your place in the program.

Helpful Hints for Online Registration: • Make sure you can log into your account before registration opens. • Make sure all members of your household are listed in your online account. • Make sure all birthdays are correct. • Use the clickable online Activity Guide to be quickly directed to registration for each program. • Use the “General Activity Search” function to find a program by entering its six-digit activity number (leave off the letter) in the Keyword Search or Activity Number box. Program Cancellations: Minimum Enrollment Requirement – Most programs have a minimum that must be reached for a program to take place. Cancellation decisions are generally communicated via email two-to-five business days in advance of a program. If we cancel – UA Parks & Rec reserves the right to cancel programs due to insufficient enrollments or other unforeseen circumstances. Participants are notified and full refunds are issued. Credit card refunds may take up to three days from the cancellation notice; check refunds (issued by City Finance Dept.) may take up to 30 days. If you cancel – To receive a refund, (minus a $5 processing fee) you must contact UA Parks & Rec at least five full business days in advance of the start date of the originally scheduled program, unless stated otherwise in the program description. Refunds for 50+ Travel and camps are handled on a case-by-case basis. Refunds are issued based upon the original payment method. Due to the structure of our programming, we cannot provide make ups when you miss a program. Credits – You may opt for a full credit to your account instead of a refund. If you miss the refund deadline, and cannot participate in a program to a personal medical condition or hardship, we can consider your request for a credit. Contact UA Parks & Rec as soon as possible with the reason for your cancellation. Decisions are made on a case-by-case basis. Contact UA Parks & Rec at parks@uaoh.net , by phone at 614-583-5300 or in person at the Bob Crane Community Center.

parks.uaoh.net | 614-583-5300 | @CityofUAPR

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