Fall 2025 Activity Guide

Aquatics & Tennis Policies

Swimming and Tennis Hardship Termination: All swimming and tennis membership pass sales are final except when hardship criteria can be documented. Requests for Hardship Terminations are evaluated on a case by-case basis and must be submitted in writing to the Recreation Superintendent. Season pass fees may be refunded or issued as a credit voucher and are prorated from the start of the season regardless of use. Requests are not accepted after August 31, 2025. A $5 processing fee is assessed on all hardship requests upon approval. One or more of the following criteria must be met to qualify for a Hardship Termination: 1. Personal medical condition: provide a physician’s statement on the physician’s office letterhead stating the medical condition, date of condition and specifics of restrictions. 2. Relocation - outside a 25-mile radius of the Municipal Services Center: provide proof of relocation - deed or

warning expires. Northam Tennis reopens when courts are playable. 3. The National Weather Service considers that a thunderstorm has ended 30 minutes after the last thunder and/or lighting. At that time patrons are allowed to re-enter the facility. 4. If the severe weather persists, or weather radar indicates severe weather throughout the day, UA Parks & Rec reserves the right to close facilities or limit their use. Cold Weather: If the projected high temperature for the day is below 70 0 F UA Parks & Rec reserves the right to limit the use of or close swimming facilities. All three pool facilities close if the projected high temperature for the day is below 60 0 F. Rain Checks : Refunds are not available for daily admissions during severe weather and unforeseen emergencies. However, rain checks can be issued to a swim facility guest who has been at the facility less than two (2) hours during full-day operations and for a tennis patron if less than one (1) hour of play. When requesting a rain check, the guest must provide a receipt as proof of paym ent of the daily admission fee.

Guest Swim Pass: A Season Pool Pass holder may purchase a Guest Pass for $80. The guest pass allows 10 guest visits to any of the pools. The pass holder must accompany the guest to the pool on each visit. No refunds for unused visits. Children under 10 yrs: Children under 10 yrs must be accompanied and supervised by a parent or qualified caregiver. Pass Card: The UA Parks & Rec key fob allows a pass holder to use their pass card to access the outdoor swimming pools, Northam Tennis Courts and the Bob Crane Community Center, and may be picked up at any of these facilities. Pass Holder Pictures: All pass holders must have their photo taken for identification purposes at either the Community Center, any of the three swimming facilities or the Northam Tennis Courts. Cash Free: The swimming pools and Northam Tennis are “cash free” facilities. All membership and daily admission fees must be paid by debit or credit card. The City of Upper Arlington accepts VISA, Mastercard and Discover Card. Rest Period: Rest periods are on the :45 of each hour and are 15 minutes in length (i.e. from 11:45 am-Noon). All children under the age of 18 yrs must exit the water and remain away from the side of the pools. Severe Weather: In the case of severe weather conditions, UA Parks & Rec reserves the right to limit the use of or close swimming and tennis facilities. If lightning, thunder, or severe weather is in the area, the following procedures are followed: 1. All pool, deck and court areas are evacuated completely. Patrons must exit the facility and seek shelter for their safety. 2. During a National Weather Service severe storm warning, the facility remains closed until the severe storm

lease agreement. 3. Patron death.

Tremont Pool Shelter Reservations Member Shelter Rental Fee: $80/2 hours Non-member Shelter Rental Fee: $100/2 hours

Having a birthday party or neighborhood gathering? Why not reserve the shelter at Tremont Pool! The shelter is available on most days from Noon-2 pm, 3-5 pm, and 5:30 7:30 pm. Reservation time includes any setup and clean up time. The fee must be paid when reservation is made. Reservations can be made online or in-person at the Parks & Rec Office or at Tremont Pool. Reservations may be canceled one week in advance for an 80% refund; or a 50% refund if less than one week. If the pool is closed for weather or other reasons at the time of your reservation, the reservation is rescheduled or refunded in full. Reservation fee includes up to 10 admissions for non-members. All other guests/ swimmers may use season pass or pay the daily fee. Pools Group Policy Groups of 25-75 guests are permitted with advanced registration to ensure a safe and enjoyable experience for everyone. Visit upperarlingtonoh.gov/parks recreation/aquatics/ for the policy and reservation process. Groups of 76 or more must reserve the pool for a private rental.

parks.uaoh.net | 614-583-5300 | @CityofUAPR

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