Spring & Summer 2025 AG

PROGRAM INFORMATION & FAQ’S Helpful Tips

What do “R-BCCC M” and “NR” mean under my program next to the pricing? Two different prices are offered for most programs. The price listed beside R-BCCC M is for verified residents or current members of the Bob Crane Community Center. Non-residents receive the resident rate for programs if they are a member of the Bob Crane Community Center. The BCCC M rate applies to everyone in the household for an online account regardless of the participant registering in programming, and this rate applies to all department programs regardless of location. The price listed beside NR is for non-residents who are not members of the Bob Crane Community Center. How do I get the resident rate as a Bob Crane Community Center member for Spring/Summer programming if I’m a non-resident ? Bob Crane Community Center pre-sales begin March 10, prior to Spring/Summer registration opening March 12. If you wish to become a member, we suggest you sign up prior to registration opening. If you are not able to become a member prior to registration, we can provide a refund for the difference between the Resident or Bob Crane Community Center member rate and the Non-resident rate if you contact us at parks@uaoh.net prior to April 30, 2025. After this date, you must be a Bob Crane Community Center member at the time of registering to receive the BCCC M rate. Can I utilize SilverSneakers® and RenewActive™ for discounted membership or programming? SilverSneakers® and RenewActive™ are accepted for Bob Crane Community Center membership. We also provide SilverSneakers® classes to registered SilverSneakers® With the exciting opening of the Bob Crane Community Center, also indicated as BCCC , come changes to our office locations and hours. Please see below for the UA Parks & Rec office transition timeline. UA Parks & Rec Office Municipal Services Center | 3600 Tremont Road Hours: M-F, 8 am-5 pm until March 14 Senior Center. Building 3 Office | 1945 Ridgeview Road Hours: M-F, 8 am-4 pm until March 31 Bob Crane Community Center, Lobby, Level 1 3200 Tremont Road Hours: March 25-28 Tu-F, 8 am-8 pm March 29 Sa, 8 am-1 pm April 1-3 Tu-Th, 9 am-Noon & 3-7 pm April 5 Sa, 8 am-4 pm April 6 Su,4:30-8 pm Effective April 7 : M-F, 5:30 am-10 pm | Sa & Su, 8 am-8 pm participants at no charge. Office Transition Timeline

• All programs require pre-registration. We do not currently offer any drop in programs where you can attend without having signed up prior to attending. • It is encouraged to sign up early. Most programs have a minimum that must be reached to take place. Cancellations are generally made two to five business days in advance of a program, but sometimes occur further in advance. Some programs have posted registration deadlines. • See page 4 for cancellation, refund and credit policies. • Most programs are available for registration once registration opens. If a special registration date is set for a program, it is noted with the program information. Safety Town is available with Spring/ Summer registration this year. • Registration opens first to verified residents and/ or members of the Bob Crane Community Center. Residents must be verified to register during priority registration to receive the resident rate for all UA Parks & Rec programs, memberships and rentals. To be verified, residents can submit proof of residency documents (driver’s license/state ID, utility bill or rental agreement, etc.) either in their online account or in person to UA Parks & Rec. Any non-residents must be current members of the Bob Crane Community Center to register during priority registration and to receive program resident rates. FAQ’s Is a membership required to sign up for programs? No, a Bob Crane Community Center membership is not required for paid program participation. However, non members may not access membership amenities such as the 1918 Lounge and coffee bar, or personal use of the gyms, track, pool or fitness areas/equipment. Non members may only access programs for which they are pre-registered. A handful of programs are provided as a benefit for Bob Crane Community Center members, and do not require an additional fee beyond the membership. Personal Training services are available to members of the Bob Crane Community Center. How early may I arrive for my program at the Bob Crane Community Center and may I remain in the building after? Non-members may enter the building no earlier than 30 minutes before the start of their program and are expected to leave upon its conclusion. Who may accompany me to my program? Non-member aides or parents/guardians of youth and their minors may accompany participants to their program locations. Additional instructions are provided to program participants regarding the attendance of other spectators or guests for special programs or events. If you have any questions or concerns, reach out to parks@uaoh.net in advance.

@CityofUAPR | 614-583-5300 | parks.uaoh.net

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