Spring Summer 2024

Aquatics & Tennis Policies

Guest Swim Pass A Season Pool Pass holder may purchase a Guest Pass for $80. The guest pass allows 10 guest visits to any of the pools. The pass holder must accompany the guest to the pool on each visit. No refunds for unused visits. Children under 10 yrs. Children under 10 yrs. must be accompanied and supervised by a parent or qualified caregiver. Pass Card The UA Parks & Rec key fob will allow a pass holder to use their pass card for swimming, tennis and other Parks & Rec programming. Pass holders may pick up their key fob at the Parks & Rec Office, any of the three swimming facilities, Northam Tennis or Day Camp. Pass Holder Pictures All pass holders must have their photo taken for identification purposes at either the Parks & Rec Office, any of the three swimming facilities or the Northam Tennis Courts. Cash Free The Swimming Pools and Northam Tennis are “Cash Free” facilities. All membership and daily admission fees must be paid by credit card. The City of Upper Arlington accepts VISA, Mastercard and Discover Card. Cash payments may be made at the Parks & Rec Office. Rest Period Rest periods are on the :45 of each hour and are 15 minutes in length (i.e. from 11:45 am-Noon). All children under the age of 18 yrs. must exit the water and remain away from the side of the pools.

Severe Weather In the case of severe weather conditions, UA Parks & Rec reserves the right to limit the use of or close swimming and tennis facilities. If lightning, thunder, or severe weather is in the area, the following procedures will be followed: 1. All pool, deck and court areas will be evacuated completely. Patrons must exit the facility and seek shelter for their safety. 2. During a National Weather Service severe storm warning, the facility will remain closed until the severe storm warning expires. Northam Tennis will reopen when courts are playable. 3. The National Weather Service considers that a thunderstorm has ended 30 minutes after the last thunder and/or lighting. At that time patrons will be allowed to re-enter the facility. 4. If the severe weather persists, or weather radar indicates severe weather throughout the day, UA Parks & Rec reserves the right to close facilities or limit their use. Cold Weather If the projected high temperature for the day is below 70 0 F the UA Parks & Rec reserves the right to limit the use of or close swimming facilities. All three pool facilities will be closed if the projected high temperature for the day is below 60 0 F. Rain Checks Refunds are not available for daily admissions during severe weather and unforeseen emergencies. However, rain checks will be issued to a swim facility guest who has been at the facility less than two (2) hours during full-day operations and for a tennis patron if less than one (1) hour of play. When requesting a rain check, the guest must provide a receipt as proof of payment of the daily admission fee.

Remind.com Remind.com is available if you want to be kept up to date on pool and tennis weather closings and special events. Join us on Remind.com and you will receive a text or email with up-to-date information. To join Remind for: Devon Pool text @tremontpo to 81010 Northam Tennis Courts text @northamte to 81010 Swimming and Tennis Hardship Termination All swimming and tennis membership pass sales are final except when hardship criteria can be documented. Requests for Hardship Terminations are evaluated on a case-by-case basis and must be submitted in writing to the Recreation Superintendent. Season pass fees may be refunded or issued as a credit voucher and are prorated from the start of the season regardless of use. Requests will not be accepted after August 31, 2024. A $5 processing fee is assessed on all hardship requests upon approval. One or more of the following criteria must be met to qualify for a Hardship Termination: 1. Personal medical condition: provide a physician’s statement on the physician’s office letterhead stating the medical condition, date of condition and specifics of restrictions. 2. Relocation - outside a 25-mile radius of the Municipal Services Center: provide proof of relocation - deed or text @devonpo to 81010 Reed Road Water Park text @reedroa to 81010 Tremont Pool

lease agreement. 3. Patron death.

parks.uaoh.net | 614-583-5300 | @CityofUAPR

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